Navy Community Housing
The HSC maintains a current database of available off-base community rental properties for homes, apartments and townhomes. Housing referral professionals inspect these rental properties for suitability. The HSC assists with locating off-base housing in the local area, including:
It is DoD Policy to rely on the community as the primary source of housing for service members eligible to draw basic allowance for housing (BAH). Over 70% of active military members and their families live in the communities that neighbor our installations. To support this customer base, Navy Housing Service Centers (HSC) provide a full suite of community housing options, cost savings programs, and support services.
Navy Housing Rental Partnership Program
The Rental Partnership Program (RPP) is an agreement between the Housing Service Center (HSC) and community housing landlords and is designed to provide Service Members with suitable and affordable off-base housing and aid in defraying some of the costs incurred by relocation. Housing units which are offered in the RPP are evaluated, inspected and qualified to meet the highest standards by the Navy HSC. The RPP is available to both families and unaccompanied Service Members.
Tenant Eligibility & Requirements
Generally, all full-time active duty Service Members married or single and who are drawing BAH are eligible to participate in RPP:
Service Member is required to have a minimum of six months to one-year left on End of Active Obligated Service (EAOS) and Projected Rotation Date (PRD) (depending upon normal lease period for the area).
If single, Service Members E-4 and below with less than 4 years of active duty service must have approval from their current Command to live off base (BAH approval from the HSC is also required).
To get started with finding properties in the RPP, the Service Member should come to the HSC with their orders, Leave and Earnings Statement (LES), and a copy of their page 2 to be properly counseled on their eligibility and requirements.
Benefits to Tenants
The program offers Service Members special rental benefits. The RPP varies at each installation, and typical benefits may include:
Homes are inspected by our HSCs and pre-approved as suitable, safe and affordable for military members.
Discount on rental rates.
Waiver of or reduced security and utility deposit costs.
No or reduced application fee or credit check fee.
Rent payments via allotment.
No income requirements (as long as Service Member is receiving BAH in accordance with his or her current rank).
Lease cannot be denied to a Service Member due to a negative credit check (only a poor reference from a previous landlord).
Landlord Eligibility & Requirments
Homeowners, landlords, and property managers are encouraged to learn more about enrolling in the RPP by discussing it with their local Navy HSC. Flexibility is offered to the landlord, but the following rules must be met in order to participate:
Landlord has a clean record with the HSC.
The property meets codes and CNIC listings inspection requirements.
Willing to offer a discount in rent (this varies by location, but is usually 5-15% off the advertised rate).
Willing to sign a memorandum of agreement (MOA) to the RPP terms.
Understands that the RPP does not and cannot guarantee occupancy.
Benefits to the Landlord/Property Manager
The goal of the RPP is to have both the tenant AND landlord benefit, making this a mutually beneficial arrangement. The RPP varies at each installation, and typical benefits may include:
Expanded marketing (listing of RPP properties given to Service Members, etc.) of the property by the HSC.
Applicants must have permanent orders for the minimum negotiated lease period at the arriving duty station.
Rent must be paid by allotment.
Eligibility for housing verified through HSC.
Rental Partnership Program FAQs
WILL I HAVE TO PAY AN APPLICATION FEE OR A SECURITY DEPOSIT ON RENTAL PARTNERSHIP PROGRAM (RPP) HOUSING?
There is no application or administration fee associated with RPP Housing. However, the landlord may charge a reservation fee of up to $100 to hold a housing unit. The reservation fee will be applied towards the first month’s rent. If for some reason the Service Member does not qualify, the fee will be returned.
CAN A LANDLORD CHANGE THE RENT BASED ON A SERVICE MEMBER’S RANK?
No, there is an established RPP rate that is not based on rank.
I HAVE POOR CREDIT, CAN I STILL USE RPP?
You cannot be denied because of your credit history.
I HAVE A PET; WILL I BE REQUIRED TO PAY ADDITIONAL PET DEPOSITS OR OTHER ASSOCIATED FEES?
RPP does not dictate landlord pet policy. Individual landlords may require additional pet fees.
AM I ELIGIBLE FOR HOUSING IN THE RPP?
All active-duty Service Members, married or single with a minimum of 180 days remaining prior to EAOS and PRD are eligible.
HOW DO I GET APPROVED FOR RENTAL PARTNERSHIP PROGRAM HOUSING?
The Service Member must provide orders and a Leave and Earnings Statement (LES) to the Navy Housing Service Center (HSC). The Service Member must have a minimum of 180 days remaining prior to EAOS and PRD. If single and E-4 or below, the Service Member must have approval from the Command to live off-base. The Service Member must complete a counseling session in person or over the phone with the HSC. When counseling has been completed, the Service Member will receive a letter of eligibility, which is presented to the landlord, authorizing participation in the Rental Partnership Program.
I AM CURRENTLY IN A LEASE; WHEN CAN I GET INTO RPP?
It is up to the individual management companies to release a member from their current lease to participate in this program. The Service Member can participate in the RPP at the end of the original lease term by signing a new lease. If the Service Member decides to participate in the RPP, the landlord must refund the security deposit within 30 days. Rent would be the negotiated RPP rate.
Home Buying & Home Buyers Services
Navy Housing Service Centers (HSCs) are dedicated to helping you find the right home for you and your family. Your local HSC provides counseling, listing and lease review services.
Home Finding Services include:
Home Finding Counseling: We will assess your needs and counsel you about your available housing choices, local Basic Allowance for Housing (BAH)/Overseas Housing Allowance (OHA), utility rates, renter’s insurance rates and other programs.
Listings Management: We maintain community housing listings (including privatized military housing) at each installation that meet suitability, affordability, and safety criteria for military members.
Lease Services: Trained HSC staff review leases, provide sample leases, and assist in the negotiation of leases, if needed.
Are you a property owner/manager looking to rent to the military community?
Contact us to find out how to list your rental home or properties with your local HSC!
Navy Housing Issue Resolution Services
Navy Housing Service Centers (HSCs) provide support with issue resolution for customers wherever they choose to live, whether government-owned/leased, privatized, or community housing. Through our issue resolution services, we stand ready to serve as your:
- Navy advocate for our customers and their families when housing maintenance, health or safety issues arise.
- Your Navy advocate will help you and your landlord communicate when there is an issue and facilitate a mutually agreed-upon resolution.
- Liaison to military leadership and legal offices to address issues that cannot be resolved using our services.
Our counselors are ready to help with any issue our customers may have, including:
Landlord/tenant disputes | Complaint resolution | Privatized housing dispute resolution | Handling housing discrimination complaints.
Our counselors know Federal Fair Housing Laws and State Landlord-Tenant Statutes and are trained to facilitate agreements between debating parties. Our OCONUS counselors are trained in host country laws and also provide translation services to facilitate resolution of issues between you and your landlord.
Our issue resolution services are provided to both the tenant and landlord free of charge.
Privatized Housing Dispute Resolution
Issue Resolution Process
- Report your issue to PPV property manager.
- If your issue is not resolved to your satisfaction, contact the Navy Housing Service Center (HSC).
- Counselors are available to help you communicate with the PPV Property Manager to assist in finding a mutually agreed upon resolution.
- You can always contact your chain of command with your housing issues.
- The Navy HSC is the military tenant advocate for you and your family when any housing issues arise.
Dispute Resolution Process
- As a tenant of PPV housing, you have the right to enter into the formal Dispute Resolution Process and the right to have your rental payments held from your PPV landlord pending a formal dispute.
- Basics of the formal Dispute Resolution Process:
- You must first attempt resolution of issues directly with your PPV landlord. If unsuccessful, you must attempt to reach resolution using the Navy HSC's issue resolution process.
- If no resolution is reached, you may complete the dispute resolution form and submit to the HSC to begin the formal process.
- To use the Dispute Resolution Process, you must allow the PPV landlord, HSC, and independent investigator into your home for inspection(s). The HSC will attempt to schedule at a convenient time for all parties.
- The tenant, PPV landlord, HSC, and investigator will provide written recommendations for resolution of the dispute.
- The deciding authority, generally the Regional Commander, makes the final decision.
- The process is expected to take 30-60 days.
- CNIC Instruction 11101.3 includes the processes and procedures for the PPV Dispute Resolution Process and the Dispute Resolution Form.