FFSC EFMP Case Liaison

Provides one-on-one consultation, information, classroom training, workshops, and seminars to service members, family members, and area commands in support of the education and training component of the EFMP. Collaborates with agencies and other service support offices to include installation medical and recreational facilities, community service agencies, and private organizations to promote community awareness and to assist families. Establishes and maintains cooperative relationships with local MTF, school liaison officer, and school district to ensure delivery of integrated EFMP services.  Upon request by the family can review IEP and 504 plans. Refers Service members and family members to MTF EFMP coordinators to complete EFMP enrollment processing. Maintains a list of national, state, and local community exceptional family resources. Refers families to appropriate resources when requested. Tracks EFMP contacts, documents non-clinical case management in NFAAS, identifies and assigns appropriate levels of service, and maintains individual EFMP service plans in NFAAS. Provides EFMP enrollment letters to service members upon request. Ensures EFMP information is incorporated as appropriate in Fleet and Family Support Program education and awareness campaigns. Provides training to command EFMP POCs.

For a listing of EFMP Case Liaisons please go to https://ffr.cnic.navy.mil/Family-Readiness/Fleet-And-Family-Support-Program/Work-and-Family-Life/Exceptional-Family-Member-Program/EFMP-Case-Liaisons/ or contact your local Fleet & Family Support Center (FFSC). The Fleet and Family Support Program is the Information and Referral (I&R) conduit for questions regarding EFM resources in the local community.

Regional EFMP Case Liaison Lead

The EFMP Regional Case Liaison Lead supports the region’s FFSC full-time and collateral duty case liaisons to include the Regional Special Education Liaison. Collaborates with MTF EFMP coordinators and maintain an up-to-date, accurate listing of the region’s MTF EFMP coordinators and all EFMP case liaisons in their assigned region. Provides training and resources to all FFSC EFMP case liaisons in their assigned region, and provides oversight of their services including the management of EFMP enrollees via NFAAS. Conducts quality assurance activities to analyze and evaluate EFMP data located in the EFMP module in NFAAS, provide recommendations to the CNIC headquarters EFMP analyst regarding EFMP family support, and generate reports to track service delivery and support of families. Provides one-on-one consultation, information, non-clinical case management, classroom training, workshops, and seminars to Service members, family members, and area commands in support of the education and training component of the EFMP.

Regional EFMP Special Education Liaison

Serves as Regional EFMP Special Education subject matter expert.  Provides support to Navy EFMP families with special education needs as it pertains to Individual Education Program (IEP), 504 plans, and associated plans to support the special educational needs of military children with special needs. Discusses and reviews IEPs and Section 504 plans with Navy families whose Special Education needs are beyond the scope and expertise of FFSC EFMP Case Liaisons.  Attends, upon request, local Hampton Roads, Virginia IEP/504 plan meetings to provide Navy EFMP Special Education support to families. Coordinates and collaborates with Regional EFMP Special Needs Attorney, EFMP Case Liaisons, School Liaison Officers, educational providers, and other EFMP support stakeholders/partner agencies to leverage support on behalf of families.  Works closely with Regional EFMP/Special Needs Attorney to assess the needs of families and provide support as needed. Coordinates EFMP Special Education resources between agencies, related resource offices, medical and recreational facilities, community services agencies, and private organizations, with emphasis on improving services as a team.  As a team member, develops plans to ensure the provision of necessary FFSC, Regional, and Installation-specific support.

Regional EFMP/Special Education Attorney

Represents and advocates for EFMP families in the special education process, to include providing legal advice and guidance, in the Hampton Roads area. Also supports families seeking services and benefits related to disability in local, state, and federal programs such as Medicaid, SSI, etc., as bandwidth allows. In limited cases, where alternate help or referrals cannot be made, provides in-court representation for special education matters. May also assist with questions related to care-planning and guardianship of adult disabled and incapacitated children. 

EFMP Navy Command POCs

A designated individual at each command who has general knowledge of the EFMP and can assist the Service member in obtaining further assistance (usually the command master chief, senior enlisted advisor, command career counselor, or other designated command member).

EFMP MTF Coordinators

BUMED ensures Military/Medical Treatment Facilities (MTFs) have EFMP Coordinators designated in writing to oversee EFMP enrollment, assist current and prospective exceptional family members, and provide EFMP training and marketing to medical staff personnel. The Military Treatment Facility conducts overseas and suitability screening, and assists with EFMP enrollment. Navy EFMP Coordinators are located in many military hospitals and clinics throughout the fleet and are available to help with:

• The identification and EFMP enrollment of eligible service members and their families.
• Provide enrollment forms, offer help in the preparation of the forms, review completed forms for accuracy, and forward the enrollment package to the Central Screening Committee.
• At overseas MTFs, coordinate with the DoDDS and the local Educational and Developmental Intervention Services program.
• Partner with the FFSC EFMP Case Liaisons to provide EFM Program information, education, and marketing.

For a listing of EFMP Coordinators please contact your local Fleet & Family Support Center (FFSC).

Command Navy Installations Command (CNIC)

Incorporates EFMP policy references, program description, and other information, provided by OPNAV (N17) and NAVPERSCOM (PERS-456), into relevant, centrally-developed education and training materials. CNIC headquarters appoints an EFMP analyst who is responsible for the execution of policy and program analysis with regard to the EFMP family support function. The analyst collaborates with the OSD Office of Special Needs to ensure DoW family support function EFMP requirements are included in Navy policy directives.  The CNIC headquarters EFMP analyst acts as the point of contact (POC) for the execution and management of the EFMP family support function, CNIC EFMP regional case liaison leads and FFSC EFMP full-time and collateral duty case liaison personnel.

NAVPERSCOM (PERS-456) (NAVY's EFMP Branch Office)

Establishes and maintains cooperative relationships with Office of the Secretary of War (OSW), Office of Family Readiness Policy, Office of Special Needs, DoWEA, Assistant Secretary of the Navy, Military and Reserve Affairs, Bureau of Medicine and Surgery (BUMED), Commander, Navy Installations Command (CNIC) family support programs, and other Military Services, to ensure delivery of integrated program services, identify resource requirements, and monitor program compliance with public laws mandating EIS, special education services, and family support for family members with special needs.

Monitors and evaluates program effectiveness and compliance with DON policy through periodic assessments. Utilize data collected in the EFMP module in NFAAS to develop reports as required and support inquiries from higher authority.

Maintains a database in the EFMP module in NFAAS of all enrolled sponsors that have family members with special needs. Prescribe procedures for enrollment, updating, and disenrollment of family members who no longer require specialized medical or educational services.

Office of the Chief of Naval Operations (OPNAV), 21st Century Sailor Office (N17)

Establishes EFMP policy and oversight for implementation of comprehensive and coordinated medical, educational, family, and community support to military families with special needs. Evaluate and monitor the EFMP in coordination with NAVPERSCOM (PERS-456).

Bureau of Medicine and Surgery (BUMED) Medical Readiness (M34)

Incorporates EFMP policy references, program description, and other information, provided by OPNAV (N17) and NAVPERSCOM (PERS-456), into relevant, centrally-developed education and training materials. Develop policy and training for healthcare providers and patient administrators to identify and initiate enrollment of eligible service and family members in the EFMP. Maintain an accurate list of Medical Treatment Facility (MTF) EFMP coordinators at each MTF. Develop and implement quality assurance procedures for the operation of the EFMP central screening committees. Coordinate with OPNAV (N170C), as required, to assist with monitoring the execution of the EFMP enrollment procedures.

Confirm the availability of medical, dental, mental health, EIS, or special education services at projected duty stations through successful completion of suitability screening and provide those results to NAVPERSCOM Distribution Policy and Procedures Branch (PERS-451).

BUMED and Navy Medicine regions maintain regional central screening committees composed of multi-disciplinary specialists who must review DD Form 2792 and DD Form 2792-1 (EFMP enrollment forms), and provide medical recommendations for categories 1 through 6, assignment or disenrollment, to NAVPERSCOM (PERS-456).